Last updated: August 2026
By creating an account or using The Village ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
The Village is a community marketplace that connects mothers with independent wellness providers and women-owned businesses. Providers listed on The Village are independent contractors. They are not employees, agents, partners, or representatives of The Village. The Village does not supervise, control, or warrant any provider or their services.
To accept bookings, providers must complete ID verification and upload proof of professional liability insurance. The Village may conduct or facilitate background checks. Verification and background checks do not constitute an endorsement or guarantee of a provider’s safety, quality, or conduct. You are encouraged to use your own judgment and request references or proof of insurance before booking.
To the fullest extent permitted by law, The Village is not liable for any acts, omissions, conduct, advice, or services of any provider or business, nor for any injury, loss, or damage arising from your use of the Service or your interactions with other users or providers. The Service is provided "as is" without warranties of any kind.
Before booking a session, users must accept a liability waiver acknowledging that providers are independent contractors and that The Village is not responsible for provider actions. You engage providers at your own risk.
Providers are solely responsible for carrying their own professional and general liability insurance. The Village does not provide insurance coverage for providers or users and is not a party to any provider–client relationship.
You agree not to use the Service to harass, harm, defraud, or endanger others. You may report unsafe behavior in-app. The Village reserves the right to suspend or remove any user or provider who violates these Terms or who The Village determines poses a risk to the community.
Profiles may include limited information about your children. You control whether this information is displayed and may withdraw consent or delete your data at any time in Privacy & Safety settings. See our Privacy Policy for full details, including our approach to children’s privacy.
Payments are processed securely by our payment provider. The Village does not store full credit card numbers. Booking fees, provider payouts, and any platform fees are disclosed at checkout.
We encourage transparent ratings and reviews based on real completed bookings. If you have a dispute about a cancelled or unsatisfactory session, contact support and we will work toward a fair resolution consistent with our payment and refund policies.
We may update these Terms from time to time. Material changes will be communicated in-app. Continued use after changes constitutes acceptance.
Questions about these Terms? Reach us through the Contact page and we’ll get back to you.
Need help? Visit our Privacy Policy or Privacy & Safety settings.